Career Opportunities & Job Openings at Finlan Insurance 

At Finlan Insurance, we are proud to have served the insurance needs of our Southeast Michigan community for over a century, and we take our dedication to serving our friends, family, and neighbors very seriously. We believe in providing a personalized and caring approach to insurance – we don’t sell insurance, we help make sure our clients are protected when the unexpected occurs. It is for this reason that we want equally dedicated individuals to join our team! Explore our current career opportunities and job openings available for team-oriented, passionate, and motivated individuals who thrive in challenging, dynamic environments.

  • Receptionist - Part Time

    Join a growing Plymouth MI Insurance Agency! We are looking for a part time (20 hours per week) Receptionist with the potential to move to full time employment in the future.

    Duties And Responsibilities

    • Answer incoming lines
    • List processing
    • Enter claim information as needed
    • Prepare mailings as assigned
    • Scan mail and documents
    • Process Mail
    • Process Customer Portal Requests
    • Data Entry
    • Perform other duties as assigned

    Must-Have Qualifications

    • Excellent Phone Etiquette
    • Excellent interpersonal skills (pleasant personality, willingness to help regardless of customer attitude)
    • Excellent professional verbal skills
    • Excellent organizational skills
    • Keyboard proficient
    • Intermediate computer skills (including Epic, Word, Excel)
    • Ability to operate in an environment of constantly shifting priorities
    • Problem solving skills
    • Time management skills
    • Develop and support team processes, understand concepts
    • Able to react quickly and positively to change
    • Able to achieve results and meet deadlines

    Job: Receptionist

    Primary Locations: United States – Michigan – Plymouth

    Schedule: Part-Time

    Apply
  • Licensed Insurance CSA/Sales (PL)

    We are looking for a licensed insurance professional to work in our personal lines sales/ service department in our Plymouth, MI office. At C. L. Finlan, we seek to provide an insurance solution that protects the assets of our customers through the sale of insurance products. We are an independent agency representing financially sound insurance carriers. Our products include Auto Insurance, Homeowner’s Insurance, Renter’s Insurance, Life Insurance, and Specialty Insurance (Umbrella, Boat, Motorcycle, and RV).

    Duties And Responsibilities

    • Ability to work independently
    • Answer phone calls to discuss current issues and discover additional insurance needs
    • Responsible for effectively using all available resources to create sales proposals and applications, make policy changes, answer policy and billing questions, and provide requested documentation.
    • Ability to solve problems for the customer while satisfying the guidelines of our partner companies.

    Must-Have Qualifications

    • Property & Casualty License preferred
    • Previous Experience in Insurance Sales a Plus
    • Strong communication skills
    • Excellent Customer service
    • Excellent computer skills
    • Interest in insurance
    • Strong sales and negotiation skills
    • Decision making ability

    Compensation & Benefits

    • Salary plus generous bonus opportunities
    • Benefits include health insurance, 401k, life and disability

    Job: Licensed Insurance CSA/Sales (PL)

    Primary Locations: United States – Michigan – Plymouth

    Schedule: Full-Time

    Apply
  • Licensed Commercial Insurance Customer Service Agent

    We are looking for a licensed insurance professional to work in our commercial lines service department in our Plymouth, MI office. At C. L. Finlan, we seek to provide an insurance solution that protects the assets of our customers through the sale of insurance products. We are an independent agency representing financially sound insurance carriers.

    Duties And Responsibilities

    • Ability to work independently
    • Answer phone calls to discuss current issues and discover additional insurance needs
    • Responsible for effectively using all available resources to create sales proposals and insurance applications, make policy changes, answer policy and billing questions, and provide requested documentation.
    • Ability to solve problems for the customer while satisfying the guidelines of our partner

    Must-Have Qualifications

    • Insurance Property & Casualty License
    • Strong communication skills
    • Excellent Customer service
    • Excellent computer skills
    • Interest in insurance
    • Strong sales and negotiation skills
    • Decision making ability
    • Strong organization skills
    • Previous Commercial Lines Insurance Experience of at least one year

    Compensation & Benefits

    • Salary plus generous bonus opportunities
    • Medical Insurance
    • PTO
    • 401k
    • Flexible Spending accounts
    • Long & Short-Term disability
    • Group Life Insurance

    Job: Licensed Commercial Insurance Customer Service Agent

    Primary Locations: United States – Michigan – Plymouth

    Schedule: Full-Time

    Apply
  • Commercial Lines Processor

    Our agency in Plymouth, MI is looking for a part time, experienced Commercial Lines Processor. The time commitment for this position will be approximately 20 hours per week with flexible hours.

    Duties And Responsibilities

    • Preparing and distributing Certificates of Insurance
    • Reviewing and electronically filing billing notices and other documents
    • Checking policy changes for accuracy
    • Preparing policies for distribution to customers

    Must-Have Qualifications

    • Experience with Applied Epic software is beneficial.
    • An insurance license is helpful but not necessary.
    • A minimum of a high school education is required.

    Compensation & Benefits

    • Salary will be based on your level of experience. There is potential in this role for full-time employment in the future.

    Job: Commercial Lines Processor

    Primary Locations: United States – Michigan – Plymouth

    Schedule: Part-Time

    Apply

Apply for a Career at Finlan Insurance 

If your experience and attitude reflect our commitment to excellence, we would love to hear from you! Simply fill out the form below and we will be in touch. 

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What Our Team Has To Say

“One thing I enjoy most about C.L. Finlan is that we are very community oriented. I love that we give individually and collectively to different organizations, in particularly with our United Way contributions, and with the Salvation Army. Every year around the holidays we do a hats and gloves drive, adopt families to donate holiday dinners, Christmas Angels to give new toys, and Bell Ringing. It’s a real privilege to be a part of a place where charity and giving are a priority.”
– Jen 

“Having been in the insurance business for close to 30 years and recently coming on board with the Finlan agency, I have had the opportunity to work with many agencies as well as being an agency owner myself. My concern and dedication to my clients is second to none and the Finlan Agency can be summed up in three words: Professional, Knowledgeable and Caring. All clients, regardless of their policy size, are treated with the same dedication and concern that is exemplary and a testament to the agency’s success!”
– Gary