Career Opportunites
& Job Openings at Finlan Insurance
Our mission at Finlan goes far beyond selling insurance, we’re here to provide clarity, compassion, and real protection when it matters most. That’s why we’re always looking for individuals who share our dedication to personal service and community values. If you’re a motivated, team-oriented individual who thrives in a dynamic and client-focused environment, we invite you to explore our current job openings.
Reception - Director of First Impressions
We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We’re on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work.
Teamwork, personal excellence, and growth matters to us, and we know it matters to you, too! When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork.
Duties And Responsibilities
- Cultivate strong relationships with existing and prospective clients, vendors, and carriers.
- Respond to clients, insurance carriers, sales team, and supervisors’ correspondences and requests in a timely, effective, and professional manner.
- Research and present answers to client questions about their policies and coverage.
- Maintain up-to-date knowledge on carrier products and guidelines
Must-Have Qualifications
- You’re a self-starter and an independent learner who enjoys mastering new skills quickly.
- With very little supervision, you anticipate needs, take action and create efficiencies.
- You’re organized and know the art of building relationships with teammates, clients and vendors.
- This role performs a wide range of duties including being the first impression of clients, carriers, and vendors.
- Using your impeccable communication skills and work ethic, you will apply critical thinking skills, work independently and anticipate agency needs and client questions.
- Excellent verbal and written communication skills
- Basic math skills and aptitude for learning new technology
- Highly proficient in Microsoft Office Suite, particularly Outlook and Excel
- Positive attitude, good listening skills and empathy
- Highly-organized and strong time management skills
- Ability to multi-task in a fast-paced environment within tight deadlines
- Works with integrity and a high-level of confidentiality
- Preferred Experience
- 1-3 years in the insurance field
- Previous experience working with Applied Epic (or similar software)
- Property & Casualty Licensed in the State of Michigan
Compensation & Benefits
- Competitive Salary
- Medical
- Dental
- Vision
- Retirement
Job: Reception – Director of First Impressions
Primary Locations: C.L. Finlan Insurance, Plymouth, Michigan
Schedule: Full-Time
Licensed Insurance CSA/Sales (PL)
We are looking for a licensed insurance professional to work in our personal lines sales/ service department in our Plymouth, MI office. At C. L. Finlan, we seek to provide an insurance solution that protects the assets of our customers through the sale of insurance products. We are an independent agency representing financially sound insurance carriers. Our products include Auto Insurance, Homeowner’s Insurance, Renter’s Insurance, Life Insurance, and Specialty Insurance (Umbrella, Boat, Motorcycle, and RV).
Duties And Responsibilities
- Ability to work independently
- Answer phone calls to discuss current issues and discover additional insurance needs
- Responsible for effectively using all available resources to create sales proposals and applications, make policy changes, answer policy and billing questions, and provide requested documentation.
- Ability to solve problems for the customer while satisfying the guidelines of our partner companies.
Must-Have Qualifications
- Property & Casualty License preferred
- Previous Experience in Insurance Sales a Plus
- Strong communication skills
- Excellent Customer service
- Excellent computer skills
- Interest in insurance
- Strong sales and negotiation skills
- Decision making ability
Compensation & Benefits
- Salary plus generous bonus opportunities
- Benefits include health insurance, 401k, life and disability
Job: Licensed Insurance CSA/Sales (PL)
Primary Locations: United States – Michigan – Plymouth
Schedule: Full-Time
What Our Team Has to Say
“One thing I enjoy most about C.L. Finlan is that we are very community oriented. I love that we give individually and collectively to different organizations, in particularly with our United Way contributions, and with the Salvation Army. Every year around the holidays we do a hats and gloves drive, adopt families to donate holiday dinners, Christmas Angels to give new toys, and Bell Ringing. It’s a real privilege to be a part of a place where charity and giving are a priority.”
– Jen
“Having been in the insurance business for close to 30 years and recently coming on board with the Finlan agency, I have had the opportunity to work with many agencies as well as being an agency owner myself. My concern and dedication to my clients is second to none and the Finlan Agency can be summed up in three words: Professional, Knowledgeable and Caring. All clients, regardless of their policy size, are treated with the same dedication and concern that is exemplary and a testament to the agency’s success!”
– Gary